Frequently Asked Questions (FAQs)
(For Merchants using Zapnow's Software & E-commerce Services)
Zapnow offers a comprehensive E-commerce platform and software that
empowers merchants to sell their products online. It includes online store setup, listing your
products, payment processing, and more.
To get started, you can reach out to our sales team or visit our website to sign up
for a merchant account. We’ll guide you through the process.
Our services are suitable for a wide range of businesses, including retail stores,
restaurants, FMCG businesses, pharmaceutical and many more. If you want to sell online,
our platform can help.
You can provide various payment options, including credit/debit cards, mobile
wallets, net banking, and more, depending on your preferences and customer needs.
The setup time can vary based on your business needs. Usually it take 24hours and
Typically, it takes a few days to set up your online store and start listing your products.
No, at the moment you cannot personalize the design and layout of your online
store to match your brand identity. Our platform offers will offer customization options in
the near future and will be updated accordingly
We offer onboarding support, training resources, and ongoing assistance to help
you make the most of our platform. Our support team is available to address any questions
or concerns.
Listing your products is easy. You can use our user-friendly interface to add product
details, images, prices, and descriptions. Our team can guide you through this process.
Yes, our platform provides tools to monitor your sales, track inventory levels, and
generate reports to help you manage your business effectively
We offer various marketing features, including promotional campaigns, discount
offers, and social media integration to help you reach a broader audience.
Our pricing structure depends on the specific services and features you choose.
Our sales team can provide details on the costs, commissions and packages available
You can provide feedback or report issues through our customer support channel,
and we’ll work to resolve any concerns promptly or email us at support@zapnow.in
We offer integration options for various business systems. Let us know your
requirements, and we’ll explore solutions to streamline your operations.
Yes, our platform allows you to expand your reach by listing your products on
multiple online marketplaces, increasing your visibility and sales opportunities.
Our technical support team is available to assist you with any technical issues,
ensuring smooth operation and minimal disruptions
Yes, you can create and manage discounts and promotions to attract and retain
customers. Our platform provides tools for these marketing strategies.
You can access customer data and insights through our reporting and analytics
tools, helping you understand customer behaviour and preferences.
Yes, we prioritize data security and follow industry best practices to protect your
business data and your customers’ information
Yes, you can set your store’s operating hours and delivery preferences to align
with your business needs and customer expectations.
You can easily update product details, prices, and availability through our
platform’s user-friendly interface, ensuring your store is always current.